24/7 Global Support
We’re Here for Every Trail & Summit
Have questions about tour bookings, offline AR maps, or gear rentals? Get in touch with our wilderness support team.
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Emergency Search & Rescue Relay
In-Field Satellite SOS Hotline
For active trail emergencies, dispatch via your Hilink app SOS button or dial 1-800-HILINK-SOS.
Send Us a Message
Fill out the form below and our team will respond within 24 hours.
Direct Contact Channels
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Customer & Guide Email
support@hilinktravel.com
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Toll-Free Helpline
+1 (800) 445-4655
Basecamp Offices
North America Basecamp HQ
1420 Mountain View Ridge, Boulder, CO 80302, USA
European Alpine Hub
Rue du Summit 42, Chamonix-Mont-Blanc, France
Asia-Pacific Trail Center
Jl. Raya Prigen No. 88, Pasuruan, East Java, Indonesia